Refund policy

7-Day Exchanges

Eligible items may be exchanged within 7 days for store credit only. No refunds. All sale items are final sale.

  • You have 7 days from the delivery date to request an exchange.
  • Store credit only. We do not provide refunds.
  • Items marked as FINAL SALE cannot be returned unless defective.
  • Accessories, bodysuits, lingerie, and swimwear cannot be returned due to hygiene reasons.
  • Customers are responsible for return shipping costs.
  • If you believe your item arrived faulty, please contact us within 24 hours.
  • Purchases made with Shop Pay Installments, Paypal, or other payment providers are subject to the same policy. Your payment agreement with the provider remains in effect, and scheduled payments must still be completed.
  • All About Couture is not responsible for packages lost due to incorrect carrier drop-off.
  • Dropping off your package with the wrong carrier may result in the item being destroyed and will void eligibility for store credit.

Condition of Return

Please take care when trying on your items. All garments must be returned:

  • Unworn and unwashed.
  • Free of stains from makeup, deodorant, perfume, or signs of wear.
  • Product tags attached.
  • In their original packaging.
  • Shoes must be returned in their original shoe box, and only tried on indoors to prevent scuffing.
  • Items that do not meet our return requirements will be sent back to the customer at their expense.

Return Shipping Address

All About Couture (Aguadilla Mall)
17005 Carr. 2
Aguadilla, PR 00603

Contact

Instagram (Direct Message): @_allaboutcouture